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Poo's The Boss Inc. Service Agreement Terms & Conditions

  • As a Poo's The Boss customer purchasing a dog waste removal membership, you are responsible for the following:
    • Authorizing recurring payments to be charged either monthly or annually (based on your membership purchase)
    • Updating your payment information on file if/when your debit or credit card information has changed
    • Authorizing the 'Poo's The Boss' service technician(s) to enter your yard and provide our services
    • Allowing 'Poo's The Boss' service technician(s) access into and out of your yard
    • Notifying our team if there is a change in the number of dogs using the yard (Standard rates apply for upcharge of 3+ dogs)
    • Confining your pet (if they are aggressive) from the yard on the date of service.
      Please note: If we cannot enter your yard or your pet will not allow us to, you will still be charged for the service trip and your service will be resumed on its next scheduled date.

  • Area to be serviced must be free of excessively tall grass, leaves, snow and debris for our re-DOO guarantee to be effective (though this is not a requirement for us to scoop your yard). Although we will make every effort to make your yard 100% clean, our service technicians understandably cannot clean what they cannot see. If visibility is a concern, you will be notified.

  • Our Re-DOO guarantee: We ensure 100% satisfaction from our clients! If for any reason you are unhappy with any work performed, please contact us within 24 hours of the visit at (708) 983-5823 or e-mail This email address is being protected from spambots. You need JavaScript enabled to view it.. We will return to the yard to re-DOO the job or else give you a credit for the visit that week.

  • Pricing and promotions are subject to change. In the rare event that this occurs, you will be notified at least two (2) weeks prior to any changes.

  • Severe weather may make it hazardous for our scoopers to be outside to complete all scheduled visits for a day. When this occurs, you will be notified by our team if your cleaning will be missed. Missed scoops will be rescheduled later in the week, if possible. If a scoop cannot be made up that week, we will use the extra time needed during the next scooping to clean up the excessive waste.

  • In times when your dog(s) will not be using the yard (e.g. vacation, illness) and you would like to avoid paying for an unnecessary visit, please notify us at least 24 hours in advance if you would like a cleaning to be skipped.

  • Poo's The Boss does not assume any liability for damage made to gates, yards, pets, pets escaping from the yard, or damage to any other physical property.

  • Either party may terminate service at any time. To terminate service, please call (708) 983-5823 or e-mail This email address is being protected from spambots. You need JavaScript enabled to view it.. Upon termination notification, your final invoice will be released to you.

  • By initiating service, you agree to the listed service terms and conditions and give Poo's The Boss authorization to enter your premises and perform services on your property.

Why PTB?


  • Friendly Service

  • PET Assistance Program

  • Month, Yearly or 1x Pick'up

Get in Touch


  • P.O. BOX: 26
    River Grove, IL - 60171
  • 708-983-5823

PTB Awards


Petmasters Approved

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